Obama urges people to keep trying to get Healthcare coverage, (even offline!) because the UX problems of the Healthcare.gov have been the biggest headline so far! When the top level Commander In Chief has to address the issue of Bad UX, you know it's time to pay attention. And as the best reporter of our day, Andy Borowitz has written about the Government Shut Down as furthering the agenda of those who make your life annoying . He also explores the issue of people who may have waited their entire lives to get healthcare, but get frustrated when faced with a slow website. Public rumblings have been going on since everything went live. But, even prior, there was a report on WSJ about a certain lack of testing. See below for the tip of the iceberg, as of 9/26/13: Many of the community groups that will sign up New Yorkers up for health insurance beginning Tuesday are uneasy they haven't tested the online portal that governs the system. "That's the one thin
UX, CX & What Your Audience is Really Seeing