Audience Experience

Do you turn to Yelp to get insight into the experiences of your customers? How do you know when there is a disconnect? http://mashable.com/2016/01/19/dive-bar-yelp/?utm_cid=mash-com-fb-main-link#B6WAlKonNOqa If customers are clueless, how can you educate them? Or convince them to come back when they are in a mood befitting your astmosphere? Like above, come back & have a drink with us. Isn't it always better to break through social media into humanity? 

If you are a guy, try to remove all judgement for the length of this post. And read it to the end. This is not women complaining, this is a series of articles I've seen in the past few DAYS that seem like Women Being Dissatisfied in the Marketplace means that more than 50% of consumers are not happy. What is the actual percentage of women as decision makers for YOUR brand anyway? Buying a bra: http://www.buzzfeed.com/kristinchirico/no-one-can-figure-out-my-bra-size#.qm0BwENYnA Why women feel that critics no longer represent them http://www.autostraddle.com/carol-didnt-get-oscar-snubbed-because-its-too-gay-it-got-oscar-snubbed-because-it-dismisses-men-324022/ Why women & minorites feel that Hollywood no longer represents them: http://www.hollywoodreporter.com/news/oscar-nominees-include-zero-nonwhite-855751 Women are generally NOT believed, no matter what http://www.vox.com/2016/1/14/10767998/believe-rape-victims-bill-cosby

Hey! Random research question. In the Tech Field of Usability, corporations focus on things to enhance the UX, i.e. making a "buy" button bigger, etc. I'm on the lookout for designs of online & real life processes that show BAD UX, i.e. "refugee status" is difficult & time consuming. There are SO many smaller examples of this that perpetuate racism, classism, etc. This can apply to orgs that have GOOD intentions but fail in their follow through. Starbucks offers free college to their workers, but only SELECT college, not a more convenient college program for the workers-like their local community college or an aspirational university which they might actually get accepted into.

Writing something up on that topic!!

Economic analysis of NYC's current takeover by the 1%. It used to be the land of Patti Smith, but now she tells all the artists to find a new city. Joseph Steiglitz ( and his book :"Rewriting the Rules of the American Economy") is on Leonard Lopate's WNYC show right now.  The US has the highest level of income inequality, it's the rules & policies which are systematically creating these conditions.  He's saying that the idea of pulling yourself up by your bootstraps, the "American Dream" is dead.  And not because of the ideas we market to ourselves or the politics we cling to.  It happens little by little, because of laws and bills that are designed to protect Market Power (see the simple concept of "Perfect Competition"). The same concepts can apply to theater. " Ladies & Gentlemen, Lower Your Prices? "! The article discusses why theaters raise prices. They do, and scare away exactly the audiences they are looking f...

Theater as a matter of witnessing things. We witness each other's choices. Each other's children and spouses. What things are successful DNS which arent. We arrived at dinner in 2 separate cars. The children were starving. We, grown ups, ordered. The kids who came late with a father who didn't prioritize them, sat waiting, and he only thought to order when the grownup food arrived.