Skip to main content

FSA Account Spending

There is nothing worse than the idea of your own money getting lost.

The process of claiming funds, albeit fax free, is frustrating to begin with, spending $500 on band-aids is even worse.

It is easy to have the sense that you are always having your money wasted on things, and the more accounts it gets tied up in, the more likely you'll be locked out at the wrong moment.

It is all about how you make people feel.. Not the actual words you use.

It is all about how the system makes people feel, not the amount of work it takes.

Comments

Popular posts from this blog

Easy Moments

There are moments in everyday life when you want to tell someone something. I was on a shuttle bus and wanted to apologize to someone sitting in front of me. It would have been easy to tell him when I first got on, but I was distracted finding a seat. It would have been easy to get up at the first traffic light, when the bus was stopped. Or at the second.  Things were quiet enough for conversation too. We were about to head into the countryside, so I knew there were not many more moments. When I approached him, it was not the person I thought it was. I did feel better that I had tried. And that there was one more traffic light than I had expected.

Henry David Thoreau is Alive and Well, Despite All the Murderers

Despite his famous grave at Sleepy Hollow, HDT is alive and well. There are countless books, events, plays being read, written, performed and published about him every year. The "interpretations" take on various permutations.  Live-action humans who lead educational programs, or people who write books for children.  Or, theater which extends the documented & literary materials into personal immediacy (not that I am biased, but this is what I do). Lately, there has also been a video game created about Walden. And a young graphic designer who wants to "update" Thoreau's words for the modern age.  Something about "how dated the language is" and the "inaccessibility" of its ideas.  (I can't bear to include a link, or even the designer's name for fear of adding to publicity, and thereby adding "support") The last example is the slippery slope.  At what point does he need to be repackaged, yet again? Instead of taki...

Missing Link Between IT Leaders & Customers/Users

Mark Hurst trying to explain in 3 minutes why it is good to involve the quality of the customer's experience in your brand's "Trust" Strategy. It boils down to: If your site/product works smoothly when you are trying to sell me the product/service, then I have faith that I can trust you that you won't hack my financial data (and that maybe your product/service won't blow up). Simple as that.